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Nathan
Nathan, Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 23153
Experience:  Managing Director at Pollinate Group LLC
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I have a Yamaha a2020 receiver and I can not turn it on, it

Customer Question

hi I have a Yamaha a2020 receiver and I can not turn it on
JA: What's the make/model of your device? How old is it?
Customer: it seems like it went in a self protection mode
JA: How long has this been going on? What troubleshooting have you tried?
Customer: the little red light is on and blinks when I press the main button
JA: Anything else you want the instrument expert to know before I connect you?
Customer: that is it
Submitted: 6 months ago.
Category: Electronic Musical Instruments
Customer: replied 6 months ago.
it is a Yamaha aventage a2020
it just happened last night
Customer: replied 6 months ago.
tried pressing the tone balance button and info button while turning it on
and I see A2020 on the screen
Customer: replied 6 months ago.
when I press the main button the red light blinks
Customer: replied 6 months ago.
it is two years old
Expert:  Nathan replied 6 months ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 6 months ago.

This is a protection circuit kicking in to protect the receiver from damage.

This could be caused by a short in one of the speakers or components, thermal fault, or an internal defect in the amp itself.

You can try a few fixes yourself. To begin, with the receiver powered off, disconnect all speakers and components. Try to turn it back on in Tuner (am/fm) mode and see if it will stay on. If it does, power off and reconnect 1 speaker, then power on to test again. Continue this process until you isolate the speaker or component causing the problem, or until everything operates normally.

Let me know the results, or lack thereof, and I’ll advise further if needed.

Nathan

Customer: replied 6 months ago.
does not turn on the red light just blinks a few time
Customer: replied 6 months ago.
is there away to get it out off this self protection mode
Customer: replied 6 months ago.
are u still there
Customer: replied 6 months ago.
everything is unhooked from the receiver
Expert:  Nathan replied 6 months ago.

Yes I'm here, please send only a single response and allow me time to receive and respond, multiple messages can get lost/delayed.

Expert:  Nathan replied 6 months ago.

You can try the reset process (which you tried before) again with everything disconnected,

if still no change, that confirms a hardware fault, meaning a short in the power supply or amplifier section.

There is no quick fix or reset for that, it would require physical repairs to correct.

At that point your next step is to call yamaha support, as this unit is still under the 3 year factory warranty, you may reach them at(###) ###-#### and they will authorize repair at the closest shop.

Best regards, ***** ***** for the news,

Nathan

Expert:  Nathan replied 6 months ago.

Hello, it appears your question is still open.

Do you need more help with this?
If so, just reply back on this page. If I’ve answered your question, please let me know to conclude our session.

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan

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