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Russell H.
Russell H., Service Tech
Category: Electronic Musical Instruments
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Experience:  8+ years of professional experience
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Yamaha dgx-620 When instrument is turned on, display screen

Customer Question

Yamaha dgx-620 When instrument is turned on, display screen does not
show any settings.
Submitted: 23 days ago.
Category: Electronic Musical Instruments
Expert:  Russell H. replied 23 days ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

Have you tried a reset of the Yamaha instrument in question? I would advise it... it might just get it working again.

From an Off status, hold down the highest white key on the keyboard, while turning On the keyboard with the power switch, keep holding down the white key for at least 5 seconds.

There is a more severe reset to try, which is similar, but you hold down the highest white key, and also the three highest black keys, while turning On the keyboard.

Does this produce any result? if not your Yamaha keyboard is, unfortunately, in a bad way and will need repairs.

If you can tell me two things, if things reach this point, I can help you further though:

1. where (roughly) are you located, in Australia, please?

and 2. is the keyboard in question less than a year old?

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