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Rusty
Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 5543
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
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Both old computers died need to deactivate my Sibelius 7

Customer Question

both old computers died need to deactivate my Sibelius 7 First with Avid or Sibelius and reinstall on my two new computers.
Help
Submitted: 4 months ago.
Category: Electronic Musical Instruments
Expert:  Rusty replied 4 months ago.

Hello, my name is Rusty. Your registration has to be done on the computer where it was originally installed, which is no help in your situation. However Avid has your information on their servers, and can deregister them for you to free up your license. You'll have to call them with your serial number, they have to do it on their end. Call 1(###) ###-####

Customer: replied 4 months ago.
Thank You
Expert:  Rusty replied 4 months ago.

You are very welcome, Avid does a good job with their license management.

When we are finished, please don't forget to rate my service with you today

with 3-5 stars so I can get credit for helping you. Rating does not close the question, and you can communicate with me at no extra charge.

Customer: replied 4 months ago.
This was a bad phone number
Expert:  Rusty replied 4 months ago.

Stand by, they change it from time to time. Let me get you the updated number.

Expert:  Rusty replied 4 months ago.

Here you go: 1-***-***-**** (Monday to Friday 7am to 4:30pm PST)

Expert:  Rusty replied 3 months ago.

Were you able to get Sibelius activated on your new computer?

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