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ITPeter
ITPeter, Electronics Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 15738
Experience:  Over 16 years' experience in installing and repairing electronics.
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I'd like to use the USB-MIDI output from my Kawai CN43 with

Customer Question

I'd like to use the USB-MIDI output from my Kawai CN43 with Finale PrintMusic 2014 and
Ableton Live 9. My Laptop is an HP Pavillion running W7. In Ableton's MIDI tab there
appears an Input and Output chooser marked USB-MIDI. Nothing appropriate in the
"Control Surface" chooser. On one occasion I observed notices stating "drivers
installing" and "drivers succesfully installed." Still, when I play the piano keyboard,
nothing shows up in Ableton. There is no flashing yellow indicator at the top right of
screen where expected. In Finale, it doesn't look like anything is happening at all.
I've tried switching input USB ports on PC; as well as different USB cables.
Any troubleshooting help would be most appreciated. Please be 25 times more explicit and precise and kindergarten-like than you think is appropriate.
Submitted: 4 months ago.
Category: Electronic Musical Instruments
Expert:  ITPeter replied 4 months ago.

Hi Richard,
My name is***** will try my best to help you with your question.

With Windows 7, the built-in Windows USB MIDI driver will be installed automatically when the piano is connected to the computer. After driver installation, ensure that the ‘USB-MIDI’ device is correctly selected in the Finale PrintMusic 2014 and Ableton Live 9 software.

If the piano isn't showing up, check in Device Manager for any problems or errors that may be showing there.

If you prefer, I can connect remotely and check for you.
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Kindly rate my service 5 stars at the top of your question page if my answer worked so I am rewarded for my time; tips appreciated :)
Otherwise please reply back if you need further assistance.
Pete.
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Expert:  ITPeter replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

Expert:  ITPeter replied 4 months ago.

Hi, just checking in on your question, do you need any further assistance?

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