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Richard, Customer Service
Category: Electronic Musical Instruments
Satisfied Customers: 30163
Experience:  Over 20 years fixing Electronically devices
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Background music is louder than voices how do I lower

Customer Question

Background music is louder than voices how do I lower Background music
Submitted: 7 months ago.
Category: Electronic Musical Instruments
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you give me the exact model of the TV please. And are you playing the sound via the TV or a stereo unit connected to the TV?

thank you

Customer: replied 7 months ago.
Plasma TH42PD50U through tv speakers this is a one time fee correct? Not continuously monthly
Expert:  Richard replied 7 months ago.

Thank you

It is a one time fee if you do not sign up for the monthly cost

Can you please remove the power to the TV (so unplug it from the power socket).

Then on the actual TV, hold the power button for 60 seconds then release.

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

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