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Rusty
Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 5523
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
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My name is ***** ***** Riva. I am a professional pianist. I

Customer Question

Good morning, My name is ***** ***** Riva. I am a professional pianist. I have a C5 with silent. Purchased in 2009
JA: Thanks. Can you give me any more details about your issue?
Customer: The silent feature has a problem. It "freezes" as if the pedal is down, the sounds sustain and no other keys played sound. Sometimes this lasts for some time and other times it unfreezes I play complex virtuostic repertoire but this also occurs in slow less complex pieces as well.
JA: OK got it. Last thing — Electronic Musical Instrument Experts generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Electronic Musical Instruments
Expert:  Rusty replied 10 months ago.

Hello, my name is Rusty. Disconnect the sustain pedal. Is the problem still there?

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