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ITPeter
ITPeter, Electronics Engineer
Category: Electronic Musical Instruments
Satisfied Customers: 16555
Experience:  Over 16 years' experience in installing and repairing electronics.
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We have a yamaha disklavier II. We were playing a song from

Customer Question

We have a yamaha disklavier II. We were playing a song from prerecorded disk, when he turned the volume knob and accidentally hit one of the buttons to the right of the volume knob. The piano will not play the the songs even though it is reading the songs from the floppy. Any ideas about what happened and how to fix it?
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Expert:  ITPeter replied 1 year ago.

Hello Jan,

You may have hit the "No" button.
Try pressing the "Yes" button and let me know if the sound is restored.

Pete.

Customer: replied 1 year ago.
I pressed the yes button, but the piano still will not play a song.
Expert:  ITPeter replied 1 year ago.

Ok, can you remember which button you pressed, at all?

Customer: replied 1 year ago.
No he was turning the volume knob and one of his fingers hit one of the bottoms to the right...he thinks probably the bottom button. We have powered off the piano twice...the keyboard doesn't play.
Expert:  ITPeter replied 1 year ago.

The only other thing you could try is a reset, which will reset everything to factory defaults, and wipe anything saved in the memory too.

To do a reset, press SETUP, then select Reset and press Enter.

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