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Russell H.
Russell H., Service Tech
Category: Electronic Musical Instruments
Satisfied Customers: 9538
Experience:  8+ years of professional experience
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FR-3X Accordion Connection between DC in and AC Adapter plug

Customer Question

FR-3X Accordion
Connection between DC in Jack and AC Adapter plug has become very "shaky" and we cannot rely on it to not interrupt power during performance. We have made a half-hitch
with the cord around the strap fixture, but contact cannot be maintained.
Is there a Roland factory "fix" for that problem?
Instrument was purchased form Castle Accordions, Minneapolis, in 1/2/2013.
xxxx & xxxx xxxxxxxxx
Rochester, Minnesota
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Expert:  Russell H. replied 1 year ago.
Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
That will require repair. Specifically, it may be a loose solder joint, it may be the jack inside the device needs replacing.
The nearest Roland Authorized service center in your region would be :
SSE MUSIC *****
LA CROSSE, WI 54603 (###) ###-####
But almost anyone with reasonable electronics repair ability, practice, and tools, could do this repair job.
Customer: replied 1 year ago.
To Russell H.:
Thank you. We will try the Service Center in La Crosse, WI.
xxxx & xxxx xxxxxxxxx
Expert:  Russell H. replied 1 year ago.
I hope that the service center can help you with the device's need for repair-servicing.
If it cannot, then please let me know, and I will suggest other alternatives local to you... and meantime, I advise you to give them a call first, to make sure of their location and continued ability to serve you - their listing, and the information I got from it, may no longer be valid in all details, you know.
Customer: replied 1 year ago.
Russell: Thank You
xxxx & xxxx xxxxxxxxx
Rochester,MN
Expert:  Russell H. replied 1 year ago.

You're welcome.

If this completes the case as far as you are concerned, please rate my Answer - or Reply telling me what rating you would give my work on your question. Thanks, ***** ***** luck.

Customer: replied 1 year ago.
Russell:We are waiting to rate Roland's service call until we get to recommended service center (SSE Music, La Crosse, WI} . Technician there is reportedly ill.
Expert:  Russell H. replied 1 year ago.

I'm sorry to hear he's ill; Rate performance at your convenience and when it is right to do so, by all means. Thank you for letting me know.

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