How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Rusty Your Own Question

Rusty
Rusty, Music Professional
Category: Electronic Musical Instruments
Satisfied Customers: 5669
Experience:  Sound Engineer, Electrical Issues, Tone Consulting
63817454
Type Your Electronic Musical Instruments Question Here...
Rusty is online now
A new question is answered every 9 seconds

Our dx7 is stuck on #17. I can't get to #1- master tune adjustme

Customer Question

our dx7 is stuck on #17. I can't get to #1- master tune adjustment. please help!!!
Submitted: 1 year ago.
Category: Electronic Musical Instruments
Expert:  Rusty replied 1 year ago.
Hello, my name is Rusty. Sometimes the processor can get stuck, causing that problem. Unplug it, wait 30 seconds, then plug it back in. If it still doesn't change, we'll have to do a factory reset. Be sure to back up your data, this will restore the piano back to the factory settings. Click here for the factory reset instructions. It should now work just fine. Let me know if you have any trouble.

Related Electronic Musical Instruments Questions