How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kevin Your Own Question
Kevin
Kevin, Licensed Electrical Contractor
Category: Electrical
Satisfied Customers: 3472
Experience:  30 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License
71008832
Type Your Electrical Question Here...
Kevin is online now
A new question is answered every 9 seconds

I'm replacing a dimmer and got the Legrand preset paddle

Customer Question

I'm replacing a dimmer and got the Legrand preset paddle dimmer but when I install it, it doesnt work.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just bought it yesterday
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: the current dimmer works fine, replacing it with a legrand dark bronze for the new look of the wall
Submitted: 5 months ago.
Category: Electrical
Expert:  Kevin replied 5 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) Please provide me with the model number of the new Legrand dimmer?

2) Is the existing dimmer a single pole or a 3-way type?

3) How many house wires and the house wire colors that were terminated to the original dimmer?

Customer: replied 5 months ago.
1.- Legrand Radiant Dimmer, RHCL453PDBCCV4
2.- Single pole
3.- 3 wires, 1 Red, 1 Black and 1 Green
Expert:  Kevin replied 5 months ago.

Thanks for the replies.

1) This switch can either be configured as a single pole or as a 3-way switch. Do you have the hot circuit feed wire terminated to the Common on the switch?

2) Do you have the switched loop wire (wire that extends to the light) terminated to the single pole termination?

3) The 3-way terminal will not be used.

Make sure you do not have the LINE and LOAD house wires reversed at the dimmer. Do you have a 2 wire lead AC voltage tester (a contact type) or a multimeter?

4) What type of light bulbs are you using? Incandescent or CFL or LED or Halogen? If LED or CFL bulbs, they may not be compatible with the dimmer.

Expert:  Kevin replied 5 months ago.

Hope this helps………If you have any additional questions, just let me know and I’ll be glad to answer them for you.

Otherwise, don’t forget to rate me before you log Off.

Thanks..............Kevin:)

Expert:  Kevin replied 5 months ago.

Any other questions?

Related Electrical Questions