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Kevin
Kevin, Licensed Electrical Contractor
Category: Electrical
Satisfied Customers: 3276
Experience:  30 years Licensed Electrical Contractor in Illinois, Adjunct College Electrical Instructor, Former Electrical Inspector, Diploma: Digital Electronics, FCC Technician License
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A yellow light is on in the electrical receptacle of our

Customer Question

A yellow light is on in the electrical receptacle of our front porch, pressing the reset button did not turn it off. No electricity
JA: How old is the system in question? And have you consulted an electrician yet?
Customer: Not yet
JA: Do you plan on doing the work yourself?
Customer: If I can
JA: Anything else we should know to help you best?
Customer: No
Submitted: 3 months ago.
Category: Electrical
Expert:  Kevin replied 3 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) Was anything plugged into the GFCI receptacle?

2) Do you have a meter available to take voltage measurements?

3) Does the GFCI have a LOAD connection?

Customer: replied 3 months ago.
1) I tried both with something plugged in and without, and have the same problem.
2) yes
3) not sure
Expert:  Kevin replied 3 months ago.

Thanks for the replies.

1) Turn the circuit breaker to the OFF position and then back the receptacle out from the wall. Does the GFCI have a LOAD side connection? If so, temporarily remove the LOAD side hot and neutral wire. Restore power and then test if the GFCI still trips.

2) Also measure for 120 volts at the GFCI LINE side connection when backed out from the wall box.

Let me know the results...........Thanks................Kevin:)

Expert:  Kevin replied 3 months ago.

Hope this helps………If you have any additional questions, just let me know and I’ll be glad to answer them for you.

Otherwise, don’t forget to rate me before you log Off.

Thanks.................Kevin:)

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