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Mike
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 1425
Experience:  Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
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I work for Holiday Inn Truro NS, We have Your System

Customer Question

Hi I work for Holiday Inn Truro NS, We have Your System Installed.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: 2 weeks
JA: Do you plan on doing the work yourself?
Customer: Yes. I'm an Electrician.
JA: Anything else we should know to help you best?
Customer: I have a fault with a D4200, it wont turn the lights on, but the panel lights up, to say lights are on.
Submitted: 27 days ago.
Category: Electrical
Expert:  Wayne Roberts replied 27 days ago.

Hello, my name is ***** ***** id love to try to help.

Expert:  Wayne Roberts replied 27 days ago.

Id check the load side connections on the D4200 (if you could give me more info on make and model of the unit it would be helpful to me)

Expert:  Wayne Roberts replied 27 days ago.

if not load side on the unit, you may have lost something in a j box or fixture, as in a neutral termination was lost ect

Expert:  Wayne Roberts replied 27 days ago.

id assume the unit is working if lit up and showing power feed to lights, but if i can get the make and model we can dig a little more.

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