Electrical Questions? Ask an Electrician Online.
Hi, I'm Mike and I'll be assisting you. Please stand by while I review your question.
I see all the steps you made to correct the issue except one. You need to bond the cold water pipe with a #6 copper wire. If you have Pex plumbing, there should be a bond made at the first metal with a wire sized as a ground for any circuit close.
You'll need a clamp meter to test the other grounding. What you are stating could be a neutral problem and the ground is completing the circuit.
Your impatience make me choose to opt out. Good luck.
Hello, I think I see the problem ... you mentioned that the ground goes through the water heater... that would be a problem if the required electrolytic unions were used (they are part of all such flex connections, if its hard piped there could still be an isolator in the loop.
Try clamping a 3 foot length of your bare #6 copper to each copper pipe, cold water in, hot water out at the water heater.
Let me know how that works. We can go from here without a time limit.
Note, clamp to the rigid copper copper only, not the flex connectors.
Yes #6 soft copper wire, and clamp it *tight to the pipe... then try it, that should work, but if not get back to me and we can go from there.
When we finally get this resolved it will be time to locate the 'finish and rate' link and click on it, that is the only way the company pays me for my time. Thanks.
At least we solved the shock problem... you are now well grounded most likely.
The 5 volt meter read would be an an electrical leak due to a wiring error or defective appliance most likely...we can narrow it down to a single circuit by observing the meter as you turn one breaker off at a time.
Meantime look this video over.... the the cause of the electrical leak will be in that range.
After we identify the circuit, we can then disconnect or unplug one item at time from it until we get to the culprit.
Reverse polarity is a tricky issue, it takes most of us several viewings to understand
That sounds like progress.