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Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 7345
Experience:  Proven Professional 48 years Experience
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Our kitchen power stopped working, i replaced both kitchen

Customer Question

Our kitchen power stopped working, i replaced both kitchen circuit breakers, they are getting the correct readings with the multimeter but still NO POWER. What could be the problem?
Submitted: 7 months ago.
Category: Electrical
Expert:  Mike G. replied 7 months ago.

Hi, I'm Mike G and I'll be assisting you. Do you have GFCI receptacles and if so did you check them?

Customer: replied 7 months ago.
Is that where the ground wires go to? Little holes where the other end of the lead are?
Expert:  Mike G. replied 7 months ago.

No. Are there any receptacles with test and reset buttons on them?

Customer: replied 7 months ago.
Im trying to send u a pic
Customer: replied 7 months ago.
Its kind of an old box from some of the newer ones i have seen
Expert:  Mike G. replied 7 months ago.

Go to the kitchen and look for receptacles with test and reset buttons. If found, push reset button.

Customer: replied 7 months ago.
Done
Customer: replied 7 months ago.
No power still
Customer: replied 7 months ago.
When i pushed it. There was a yellow light on the reset that flared but no external power but the light did fire for a sec. If that helps
Expert:  Mike G. replied 7 months ago.

Pull the receptacle and test the Line end for voltage?

Customer: replied 7 months ago.
I borrowed the multimeter. Let me go get it. Its gonna be a little bit. Can i just come back to this page and let u know im back?
Expert:  Mike G. replied 7 months ago.

Yes you may but first unplug everything on the affected circuit and try the reset again.

Customer: replied 7 months ago.
unplug everything in kirchen like stove, microwave, coffemaker etc. Etc.?
Expert:  Mike G. replied 7 months ago.

Yes. That will show if the problem is the circuit or something plugged in.

Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mike G. replied 7 months ago.

Standing by.

Customer: replied 7 months ago.
I
Expert:  Mike G. replied 7 months ago.

Last message was incomplete.

I????????

Customer: replied 7 months ago.
Not at the house right now. Some kitchen things work. Some dont. There is also a back bedroom. That is out. There is no reset on any outlets that i havent tried
Customer: replied 7 months ago.
The
Expert:  Mike G. replied 7 months ago.

I think you need to use the phone service to continue. Accept the order when you are on site.

Customer: replied 7 months ago.
When i get home i will to the phone order with u. It will ne in a few hours or whenever good for u
Expert:  Mike G. replied 7 months ago.

Anytime is good.