Electrical Questions? Ask an Electrician Online.
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Sounds like you need a new door bell button. It's a simple replacement. Just remove the screws holding it in place then disconnect the 2 wires connected to it then reconnect the wires to the new button and screw it back int place.
I'm going to open this up to my colleagues so one of them can help. Please don't respond (even to acknowledge this post)until you get a response from us. If you respond first it will only delay your answer.
Hi, I'M m Mike G and I'll be assisting you. Please tell me exactly what the doorbell unit is, a chime, bell or buzzer.
Well it is one of two possibilities. It isn't wired correctly or the unit is defective. The buttons are not the problem. If you could give me the make and model number, I check on the wire connections.
Unfortunately info on that unit isn't available online. Generally there are 5 terminations for a musical chime unit. 3 are for connection for front and rear buttons. 2 are for direct power for the musical power. Heathco Customer Service 1-***-***-****