Electrical Questions? Ask an Electrician Online.
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1) Do you have either a 2 wire lead AC voltage tester (a contact type) or a multi-meter available to confirm the voltage at the ceiling box?
2) How is the fan controlled? By wall switch or pull chains or remote?
3) How many house wires and the wire colors in the ceiling box?
Thanks for the replies.
1) 1st off, whenever troubleshooting an electrical problem, you always need a multi-meter readily available. The meter is your best friend and is a necessary testing instrument to confirm voltages. Without a meter, you are wasting time and it becomes a guessing game. Depot or Lowe's both sell meters for $25 or less. Get a meter.
2) Is the wall switch a single pole or a 3-way switch? How many wires are terminated to the switch and the wire colors?
Your wire quantity and color count is not correct. There has to be a white neutral in the ceiling box.
So once again, how many individual house wires and the wire colors present in the ceiling box?
1) Kill power to the breaker and temporarily back out the wall switch from the box. I need to know the quantity of wires and wire colors that are terminated to the switch?
2) Switch termination = either side screws or back-stabbed insert holes on the switch. How many and what are the wire colors on the switch?
So, to confirm, the ceiling box contains 1 black, 1 red, 1 white and 1 bare copper ground, correct?
OK, thanks for the replies.
1) You originally mentioned the fan was controlled by a single pole switch, yet now in your most recent answer, the fan is controlled by 2 switches.
I will opt out of the question since I have no idea as to what you have installed and without a meter available, we are both wasting our time and this becomes a time consuming guessing game as to what switch is controlling what. You either need to obtain a meter or contact a local electrician.
No need to reply back to me, you will be notified if another electrician picks up the question.
Have you contacted your local electrical inspector yet?