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Mike
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 1425
Experience:  Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
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I am installing a utiliteck in wall timer. The lights and

Customer Question

I am installing a utiliteck in wall timer. The lights and timer are on but I can't get them to turn off....
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: For the last 2 hrs....
JA: Do you plan on doing the work yourself?
Customer: I am now....I installed it (startin 2hrs ago)
JA: Anything else we should know to help you best?
Customer: the line in goes through a regular switch first, then to the timer
Submitted: 3 months ago.
Category: Electrical
Expert:  JACUSTOMER-1eysp1u4- replied 3 months ago.

Hello , welcome to JA/Pearl, my name is***** and I will try to answer your electrical question today !

The first thing I need to help you is more information about this timer: model # , wiring information, etc.,.

It sounds like you either have your load wires connected to your line on accident, or the mechanism is in manual by pass mode on. Again, I need more information to continue helping you,thanks!

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