How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike G. Your Own Question
Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 6991
Experience:  Proven Professional 46 years Experience
Type Your Electrical Question Here...
Mike G. is online now
A new question is answered every 9 seconds

I am installing a Ring doorbell camera and removing my old

Customer Question

I am installing a Ring doorbell camera and removing my old intercom doorbell. Before cutting the wires behind my existing intercom doorbell, I want to make sure I terminate them correctly.
Submitted: 2 months ago.
Category: Electrical
Customer: replied 2 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Mike G. replied 2 months ago.

Hi, I'm Mike G and I'll be assisting you. All the wires should be taped individually and pushed back in the hole.

Customer: replied 2 months ago.
Hi Mike. At what point on the wire should I cut them? Above or below the while plastic crimper? I attached a pic. Do I need to turn off power or a breaker before doing so? Do I need to do anything with the doorbell transformer before cutting the doorbell wires?
Expert:  Mike G. replied 2 months ago.

Send the picture. Yes, disconnect the transformer.

Customer: replied 2 months ago.
Mike, can you please call me?(###) ###-####
Customer: replied 2 months ago.
Sent pic
Expert:  Mike G. replied 2 months ago.

Cut the wire at the wire nut and tape them individually, then stuff them back into the hole.

Expert:  Mike G. replied 2 months ago.

Accept the offer if you still want a phone service.