Electrical Questions? Ask an Electrician Online.
Hi, I'm Mike G and I'll be assisting you. You have 2 choices on how to proceed.
1) with a 2 wire voltage test follow my instructions on testing
2) call the utility provider, explain what happened and have them check the voltage supplied.
Let me know which you prefer.
Very good. If they determine the problem is on your end, come back and I'll walk you through the troubleshooting. You'll need a 2 wire voltage tester to do so. Please don't forget to rate me.