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Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 7104
Experience:  Proven Professional 46 years Experience
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We just replaced a chandelier. We believe we hooked up the

Customer Question

We just replaced a chandelier. We believe we hooked up the correct wires. Now all the canned lights in that room do not work and the chandelier will not turn on. We have checked the breaker box and flipped the switches with no luck. We have purchased a new single switch to replace the dimmer switch thinking that was the problem. Help
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: not long.....it took a bit to hook it up but we have spent much more time trying to get it to turn on.
JA: Do you plan on doing the work yourself?
Customer: we have been but may have to call an electrician unless you have an answer for us.
JA: Anything else we should know to help you best?
Customer: no
Submitted: 4 months ago.
Category: Electrical
Expert:  Mike G. replied 4 months ago.

Hi, I'm Mike G and I'll be assisting you. Do you have a 2 wire voltage tester?

Customer: replied 4 months ago.
It has shown we are not getting power at the switch.
Expert:  Mike G. replied 4 months ago.

OK, give me a count and the colors of the wires in the ceiling box. Also, test all wires to ground for voltage.

Customer: replied 4 months ago.
Two wires in ceiling box. No power coming from the ceiling wires. One is black and the other is white. Another thing to know is the switch to turn on the chandelier doesn't light up as usual. We think we may have blown a fuse?
Customer: replied 4 months ago.
Also a grounding copper wire.
Expert:  Mike G. replied 4 months ago.

Count and colors of the wires in the switch box? Test for voltage to group d there.

Customer: replied 4 months ago.
2 black and 1 green. No voltage there.
Expert:  Mike G. replied 4 months ago.

Next step,

1) see if antithetical outlets are dead

2) check fuses or breakers. Use the tester with the panel open.

Customer: replied 4 months ago.
What is an antithetical outlet? Dang. I think this is beyond me now. Husband is quitting on me so I think we will just have to call someone in. Thanks for the help so far.
Expert:  Mike G. replied 4 months ago.

Typo ...Google has a mind of its own.

Any other outlets

Expert:  Mike G. replied 4 months ago.

If you decide to check for dead outlets, while doingso by wiggling them when you insert the test probes your light may work. A bad connection in an outlet ahead of the switch may have the loss of a connection. The wiggle most time makes the connection identifying where the problem is.

Customer: replied 4 months ago.
Thanks. I may reach out again tomorrow.
Expert:  Mike G. replied 4 months ago.

Very good, you're welcome.

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