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Mike, Master Electrician
Category: Electrical
Satisfied Customers: 1425
Experience:  Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
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My minks aide fan will not shut off. : The fan continues to

Customer Question

My minks aide fan will not shut off.
JA: I'll do all I can to help. Tell me a bit more about what's going on so we can help you best.
Customer: The fan continues to rotate at low speed and will not shut off using the remote. I do not have a wall switch.
JA: Is there anything else important you think the Electrician should know?
Customer: Not that I can think of.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Electrician about your situation and then connect you two.
Submitted: 4 months ago.
Category: Electrical
Expert:  Kevin replied 4 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) Have you checked the DIP switch settings at the remote receiver and at the handheld transmitter? Do both DIP switch settings match?

2) Have you replaced the handheld transmitter with a new battery?

3) I assume the fan does not have pull chains, is that correct?

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