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Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 6981
Experience:  Proven Professional 46 years Experience
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Microwave does not work. Bought a new three prong Microwave

Customer Question

microwave does not work. Bought a new three prong
Microwave did not work. removed the 3 pronged plug from the receptical and tested with a tester. It glowed red. Bought a new receptical and installed it. Checked the installed receptical wires with a tester and it glowed red. Attached the cover to it and plugged the microwave back in and it still does not work. Any suggestions?
Submitted: 5 months ago.
Category: Electrical
Expert:  Mike G. replied 5 months ago.
Hi, I'm Mike G and I'll be assisting you. Using a non contact tester won't do. You need a 2 wire voltage tester. The reason being is that the neutral is open and the non contact tester can't verify that issue.
Customer: replied 5 months ago.
I'll check that out
Expert:  Mike G. replied 5 months ago.
Very good. Test with a 2 wire voltage tester as follows1) hot to neutral2) hot to ground3) neutral to groundLet me know the readings

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