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Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 7095
Experience:  Proven Professional 46 years Experience
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KitchenAid KAW38AVM726 Microwave changed the magnetron tube,

Customer Question

KitchenAid KAW38AVM726 Microwave changed the magnetron tube, capacitor, diode and light and do not have the panel coming back on. I checked the electrical and I have 240 amps but still no panel response
Submitted: 7 months ago.
Category: Electrical
Expert:  Mike G. replied 7 months ago.
Hi, I'm Mike G and I'll be assisting you. Where are you located? The reason I ask is that you should not have 240V at the appliance if in the USA.
Customer: replied 7 months ago.
Los Angeles
Expert:  Mike G. replied 7 months ago.
What did you use for testing? If in fact you have a 240V reading, that's what fried the unit. If so, troubleshooting the problem will take a few steps.
Customer: replied 7 months ago.
It's been on 240V going to a two pull breaker tested at 240
Customer: replied 7 months ago.
Unit is not fried it was exactly like that before
Expert:  Mike G. replied 7 months ago.
I'll need to check the specs on your microwave. Please stand by.
Customer: replied 7 months ago.
It's a microwave and oven combo that can both be used.
Expert:  Mike G. replied 7 months ago.
You'll need to test the hots to the neutral. A bad neutral would be the most likely cause of the failures and the non operation. The oven needs 240V, the microwave needs 120V.

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