Electrical Questions? Ask an Electrician Online.
Hello. Welcome to Just Answer.
What type of tester do you have?
Is it one of those pocket testers that beeps and/or lights up when placed near a live wire?
Thank you for the additional information. In order to get an accurate assessment of the problem, it would be ideal to have a digital volt meter with two leads. That way, we can take the necessary readings at the main breaker.
It may be a power company problem. Have you contacted them?
OK. It could be in the meter base (outside) as well. Will you be able to get a volt meter? If so, are you comfortable taking readings in the breaker panel?
OK, that's great. Just reply here when you get the meter, and we can continue. If I am offline when you return, I'll find your reply as soon as I log on, and I'll respond accordingly.
A thought to consider... your question is a good candidate for a phone consultation. However, I need to let you know that this would involve an extra charge. So if you prefer to continue here, that's fine as well.
OK, no problem. I'll look for your reply tomorrow.
Hello. I will be on the site for the next few hours, so you can reply at any time.