Electrical Questions? Ask an Electrician Online.
Hello. Welcome to Just Answer.
Since you have a 3 wire circuit, you should install a 3 wire outlet, and put a 3 prong cord on the new stove.
Are you able to post a photo of the wiring compartment, inside the back of the unit?
I understand. But I am posting the info that is required to get the unit working properly, and to be compliant with the National Electrical Code. Any installation less than what I've described is a fire hazard.
In order to get the new unit working, a jumper inside the back of it, in the wiring compartment, must be in place. If you don't mind standing by, I'll try to find something Online that I can post here to illustrate what's required.
Still looking for the right image. I appreciate your patience.
This image shows how the jumper in the wiring compartment on the stove has to be configured for a 3 wire electrical supply connection.
In that image, the jumper is referred to as the "ground strap".
It needs to connect to the middle post, the metal frame of the unit, and the bare wire from the wall (which also goes to the middle threaded post).
Yes. It's a common problem because the Code changed at some point to require a 4 wire circuit. When that happened, the manufacturers began building the appliances to receive a 4 wire circuit. However, there is a workaround, which involves connecting it a certain way. If you were installing a NEW circuit, it would be required by Code to contain 4 wires, not 3. I can walk you through posting photos if you would like me to do so, and we can get this resolved pretty quickly.
Are you able to save photos somewhere on your computer?