Electrical Questions? Ask an Electrician Online.
Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.
1) Do you have an AC voltmeter available to take some voltage measurements?
2) Is there a GFCI receptacle on the same circuit as the dishwasher was plugged into?
3) Is your electrical system properly grounded? Do you have city water with a metal supply pipe coming into the home or PVC pipe for the cold water supply?
4) Do you have copper or metal water supply piping and a metal gas pipe at the hot water heater?
OK, very good.
1) 1st reset the circuit breaker to OFF and then back to the ON position. At the dead receptacles, take the 3 following voltage measurements:
A) Hot (short slot) to Neutral (long slot). Should = approximately 120 volts
B) Hot (short slot) to Ground (round ground hole). Should also = approximately 120 volts
C) Neutral (long slot) to Ground (round ground hole). Should = 0 volts or very close to 0 volts.
Let me know the 3 measurements.
2) Do you have city water with a metal supply pipe coming into the home or PVC pipe for the cold water supply? Is the water meter grounded?
3) Do you have copper or metal water supply piping and a metal gas pipe at the hot water heater?
4) You mentioned that you got shocked when touching the sink plumbing. Shock can only occur on metal plumbing pipes and not on PVC plumbing pipes.
Not sure what you are talking about? I never asked or mentioned anything about a phone call. If you are receiving phone call requests, they are not originating from me. Must be originating from the web site and I have no control over those e-mails.
I will opt out of the question.
Hello, My name is ***** ***** i will take over from here. The Black and Red probes will not matter in measuring AC voltage. So, Take measurements as previously instructed and let me know what they read. :)
When you notice the "shock" from the plumbing do you also notice the dishwasher running?
A flathead and philips screwdriver. Voltmeter.
We will get it figured out :)
this sounds like a loose or lost connection in one of the electrical boxes upstream of the dishwasher and receptacles.