How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Mike Your Own Question
Mike
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 1425
Experience:  Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
11762411
Type Your Electrical Question Here...
Mike is online now
A new question is answered every 9 seconds

We just installed a new oven, and the installer said that

Customer Question

Customer: We just installed a new oven, and the installer said that there is only one leg of electric current. The ovens do not heat. Could this be the breaker?
JA: Thanks. Can you give me any more details about your issue?
Customer: The oven is on a separate 220 V circuit
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Electrical Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Sure, I have to leave but will be back in a few hours.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Electrical
Expert:  Mike G. replied 11 months ago.

Hi, I'm Mike G and I'll be assisting you. Do you have a 2 wire voltage tester?

Customer: replied 11 months ago.
Expert:  Mike G. replied 11 months ago.

You'll need to open the junction box where it's connected, tell me how many and what color are the house wires. I'll then tell you what to test.

Related Electrical Questions