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All electrical panels have multiple "phases" or lines of 120v or 277v. In homes it is usually two lines of 120. You can verify this by looking at the inside of your panel. If you see 4 wires then you have two 120 volt legs coming into your panel from the meter can. I say 4 wires because there should be a "grounding conductor" ground and a "Grounded conductor" neutral and two 120 v feeders.
Hello sir, my name is ***** ***** i would love to help you with your hunter fan. If there anything you can offer me in the way of information? as in pictures of the electrical box and make and model of the universal remote.
hmm, ok. So, let me see if i understand. Your ceiling fan will not go to high speed at all. It seems to be stuck on low and its happening because of the remote? was the remote installed recently?
also, another thing to check. If the fan has a pull chain for the fan speed, make sure you have the "pull chain" setting on high.
and, are the light and fan controlled by separate switches? Or was the remote for both the light and fan?
I wanted to add that the only way we are going to know for sure is if we test all the wires, to do that we will need a multimeter. I also have another question, what color wires are coming from the fan and what color wires are coming from the electrical box? also, i dont have a crystal clear picture of the problem. so please, if you can. I would like you to explain as much as you can in the best detail possible. So , anything you may have done llike measure for voltage or trace a wire would be super helpful.
ok i see, you will have a remote for the lights and a remote for the fan. I am assuming two of those wires coming in are a 120 volt feed?
This is how is should be. one 120 v feed into the reciever, then you will have a feed for lights and a feed for fan all common (neutral) wires spliced together.
what brand universal remote?
Do you have a multimeter?
the fan speed is controlled by the remote, there is no 'high speed wire" as far as i can find anywhere. Nor in my experience in this trade.
I hope i have been of help to you, If you need to ask anything im here boss.
I am sorry I couldn't be of more service, I hope you enjoy your new fan! :)