Electrical Questions? Ask an Electrician Online.
Welcome. My name is ***** ***** would be glad to assist.
More details needed on the situation and setup, please.
First, what wires do you have from the circuit breaker? Colors?
What wire colors go to the water heater?
The water heater was working properly prior to this timer installation, yes? No?
Using the wire colors you will be providing, how are they now connected to the timer?
Call them LINE for wires from the breaker
LOAD for the wires to the heater
Let me know and we can continue,