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Kevin
Kevin, Licensed Electrician
Category: Electrical
Satisfied Customers: 2936
Experience:  29 years as a Licensed Electrical Contractor in Illinois, 5 year college Electrical Instructor, Former Electrical Inspector, Diploma in Digital Electronics, Former Illinois Licensed Home Inspector
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I have 120v (via tester) going to a receptical but nothing I

Customer Question

I have 120v (via tester) going to a receptical but nothing I plug into it works
Submitted: 1 year ago.
Category: Electrical
Expert:  Alex replied 1 year ago.
Hello and thank you for your question. My name is ***** ***** I'm here to help you.
What do you use to check the voltage?
Multimeter?
Customer: replied 1 year ago.
Expert:  Alex replied 1 year ago.
Between which wires you have 120v. Black and white?
Please take following reading and tell me the voltages
Between black and white
Between white and ground
Between black and ground
Customer: replied 1 year ago.
Black and ground 125.2volts
Black and white 80.3 volts
White and ground 38.6 volts
Expert:  Alex replied 1 year ago.
That means you have a loose neutral in the outlet before that one.
1. How many and what color wires are in the box?
2. How many outlets are not working ?
Customer: replied 1 year ago.
Just three black white ground. This is the only one on the circuit
Customer: replied 1 year ago.
No loose wires
Expert:  Alex replied 1 year ago.
Please shut the breaker off and check if there is any other outlet that will not work.
Expert:  Alex replied 1 year ago.
I'm sorry but I have to go offline.
I will opt out to let other expert help you.
Expert:  Kevin replied 1 year ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be happy to assist you with your electrical question.

1) As Alex previously mentioned, you have an open neutral conductor in the circuit. On a properly wired 120 volt circuit, neutral to ground should measure 0 volts or very close to it.

2) What else resides on this circuit besides the receptacle? You mention that there are 3 blacks, therefore the circuit must connect to other receptacles or a wall switch, etc?

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