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AssuredElectrical
AssuredElectrical, Master Electrician
Category: Electrical
Satisfied Customers: 4241
Experience:  Contractor-42+ Years in the ElectricalTrade
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I am trying to replace a light fixture. There are 5 wires (6

Customer Question

I am trying to replace a light fixture. There are 5 wires (6 including the ground wire) coming out of the fixture, 2 black braided together, 2 white braided together and a pink wire. The light has 2 wires. How do I connect them?
Submitted: 1 year ago.
Category: Electrical
Expert:  AssuredElectrical replied 1 year ago.
Welcome. My name is ***** ***** would be glad to assist.If you can please remove the switch cover for the light, then look on the switch and see the 2 wires connected.Verify that the red or pink wire is attached to the switch.If you see it attached, then at the ceiling the white on the fixture will connect to the 2 whites, just add your fixture white to BOTH of them'Then connect the fixture black wire to the red/pink wire in the ceiling.The 2 blacks together are most likely a constant hot and not for alight fixture connection on a switch. Let me know anything found different or anything further needed, just reply.Thanks
Customer: replied 1 year ago.
Hi - I did veriify that the pink wire is connected to the switch and followed your instructions, but it did not work.
Expert:  AssuredElectrical replied 1 year ago.
Ok,Was it working prior to now with the old light fixture?With the wire on the switch, that is the correct wire in the ceiling.Do you have a 2 lead voltage tester?
Customer: replied 1 year ago.
The fixture was working. I will go and get a voltage tester. I can't tell which wire is black and white with the fixture, so have tried both ways.
Expert:  AssuredElectrical replied 1 year ago.
Ok,Not understanding the information.Is this a special fixture or something?Fixtures are required to have black and white wires, yours has what?
Customer: replied 1 year ago.
Both wires are white coming from the fixture. It's just a regular fixture.
Expert:  AssuredElectrical replied 1 year ago.
How many bulbs does the fixture use?
Customer: replied 1 year ago.
One.
Expert:  AssuredElectrical replied 1 year ago.
Ok,Something is odd with 2 white wires. Never in 42 years come across a fixture with only those wires.Is there a manufacturer label on the fixture?Can you post a picture?
Customer: replied 1 year ago.
I think I just added the 2 pictures.
Customer: replied 1 year ago.
One wire is ribbed, the other is smooth.
Expert:  AssuredElectrical replied 1 year ago.
Ok, thanks.That is a chain hung fixture and they have different requirements.Wires can be the same color, and sometimes almost clear.But the sides determines the wiringThe ribbed or ridge side connects to the white wire in the ceiling.The smooth side is always connected to the hot wire which is the red wire.
Customer: replied 1 year ago.
Ok. Will give that a shot. I have a digital multimeter, but I have no idea how it works.
Expert:  AssuredElectrical replied 1 year ago.
Ok,If it has a dial for the settings, you set it for the ACV or the squiggly line voltageSomewhere in the 200 volt rangeOne lead to the whites and one to the red will show about 120 volts in the ceiling.If not, the switch may be bad
Customer: replied 1 year ago.
There are 4 plugs on the reader
Expert:  AssuredElectrical replied 1 year ago.
Below shows testing the light box for power, then the switch.
Expert:  AssuredElectrical replied 1 year ago.
One should be COM and the other V for the test leads.
Customer: replied 1 year ago.
I got a 121.2 reading.
Customer: replied 1 year ago.
Will try to reconnect fixture again.
Expert:  AssuredElectrical replied 1 year ago.
Ok, voltage appears to be good.How about the bulb? maybe it blew?
Customer: replied 1 year ago.
Tried a different bulb. Still no luck.
Customer: replied 1 year ago.
Maybe its the fixture.
Expert:  AssuredElectrical replied 1 year ago.
Ok,Be careful when doing anything inside the socket with power on. Look inside the socket and see if the metal tab in the center is pushed down and not making contact with the bulb perhaps.I have seen many bulbs also, that do not have enough solder on the tip to make contact.If you are very careful, you can touch one lead to the center tab in the bulb socket, the other lead would touch the threaded shell That would verify 120 volts in the bulb socket, maybe the connection on the socket is broken on the top
Customer: replied 1 year ago.
What do you mean by threaded shell?
Expert:  AssuredElectrical replied 1 year ago.
Is this not a screw in light bulb?
Customer: replied 1 year ago.
Yes, sorry. I was confused.
Expert:  AssuredElectrical replied 1 year ago.
Thats fine, I do understand.
Customer: replied 1 year ago.
Sorry for the late reply. We were moving the day after the question was posed. It was the fixture that was the issue.
Expert:  AssuredElectrical replied 1 year ago.
Ok, very good. Glad to hear all is well now.

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