How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Alex Your Own Question

Alex
Alex, Master Electrician
Category: Electrical
Satisfied Customers: 1697
Experience:  Owner of independent electrical contracting company. Licensed Electrical Contractor in CT.
33304076
Type Your Electrical Question Here...
Alex is online now
A new question is answered every 9 seconds

Our outdoor motion detector light is several years old and

Resolved Question:

Our outdoor motion detector light is several years old and has been working fine. Recently it stopped. I checked the light bulbs and both work fine. The little red motion light blinks when motion is detected but the lights do not come on. If I move the timer switch to "test", they both come on.
Submitted: 11 months ago.
Category: Electrical
Expert:  Alex replied 11 months ago.
Hello and thank you for your question. My name is XXXXX XXXXX I'm here to help you.

Did you check the light when it's dark?
Customer: replied 11 months ago.

No. It has't worked for several nights now. I checked the bulbs etc in the daylight today to see if they were ok and they were. Is there a way to cover it to make it think its dark?

Customer: replied 11 months ago.

No. It hasn't worked for several nights so I checked the bulbs today and they are ok. IS there a way to cover it to simulate darkness?

Expert:  Alex replied 11 months ago.
what ism the manufacturer and part number of the sensor?
Customer: replied 11 months ago.

It is a Heath Zenith manufacture and I don't know the model.

Expert:  Alex replied 11 months ago.
Ok Bruce,

Give me few minutes to fin the documentation on the unit.
Expert:  Alex replied 11 months ago.
i can not find the documentation on the unit. Can you tell me what settings does the sensor have?
Customer: replied 11 months ago.

The only settings are on the bottom of the unit, They are TEST, 1 min, 5 min, and 10 min.

Expert:  Alex replied 11 months ago.
on the bottom of the sensor ( where the setting switch is, right side, there should be small half round window with white plastic like cover. can you see it?
Customer: replied 11 months ago.

Yes I can see it

Expert:  Alex replied 11 months ago.
thats the photocell.

cover it with black tape. put the setting on 1 min and let me know if the light comes on when the motion is detected.

here is the picture of the sensor.

http://i743.photobucket.com/albums/xx71/alekomela/SEC-HowToLocatePhotoCell-ne_zps4da76040.gif
Customer: replied 11 months ago.

OK this will take a few minutes.

Expert:  Alex replied 11 months ago.
no problem. just let me know.
Customer: replied 11 months ago.

I covered it and waited a minute. When I walked by the red light started flashing but the lights did not come on.

Expert:  Alex replied 11 months ago.
Do you have wall switch for that light ?
Customer: replied 11 months ago.

Yes. and it is on.

Expert:  Alex replied 11 months ago.
Let's reset the sensor. See if it helps. Shut the switch off for 2 min. Than turn it back on and check it again.

Let me know
Customer: replied 11 months ago.

OK I'll let you know.

Expert:  Alex replied 11 months ago.
Ok.
Customer: replied 11 months ago.

I shut the wall switch off for 3 minutes and then turned it back on. When I walked by the red sensor light flashed but the lights did not come on.

Expert:  Alex replied 11 months ago.
I'm afraid the photocell went bad. You can buy only sensor and replace it or by the hole new light. Sometimes it's same price. If you plan to buy new light I would advise you to buy LED. It lasts for long and is energy saver.

Let me know if you have more questions.
Alex, Master Electrician
Category: Electrical
Satisfied Customers: 1697
Experience: Owner of independent electrical contracting company. Licensed Electrical Contractor in CT.
Alex and other Electrical Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
< Last | Next >
  • http://ww2.justanswer.com/uploads/mikepettinato/2009-9-4_41145_DSC005132.jpg Mike's Avatar

    Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Service Technician

    Satisfied Customers:

    3278
    Over 15 years of experience in all types of installations, troubleshooting, and repairs.
  • http://ww2.justanswer.com/uploads/MI/MikeG2010/2012-6-7_192640_IMG01612.64x64.jpg Mike G.'s Avatar

    Mike G.

    Master Electrician

    Satisfied Customers:

    5318
    Proven Professional 45 years Experience
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Master Electrician

    Satisfied Customers:

    2149
    Contractor-40 Years in the ElectricalTrade
  • http://ww2.justanswer.com/uploads/electrifier/2008-12-16_200429_headbob1.jpg electrifier's Avatar

    electrifier

    Master Electrician

    Satisfied Customers:

    1454
    Electrical contractor and electrical inspector for over 24 years with phone and networking expertise
  • http://ww2.justanswer.com/uploads/rich03dungo/2010-3-17_101556_tshirt2.jpg Rich's Avatar

    Rich

    Master Electrician

    Satisfied Customers:

    1115
    Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain
  • http://ww2.justanswer.com/uploads/UR/urelectrician/2012-9-28_223652_JustAnswerPic.64x64.jpg Kevin's Avatar

    Kevin

    Licensed Electrician

    Satisfied Customers:

    993
    27 years as a Licensed Electrical Contractor in Illinois, 5 year college Electrical Instructor, Former Electrical Inspector, Diploma in Digital Electronics, Former Illinois Licensed Home Inspector