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AssuredElectrical, Master Electrician
Category: Electrical
Satisfied Customers: 4241
Experience:  Contractor-42+ Years in the ElectricalTrade
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the wires coming out of the ceiling are red,black and white

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the wires coming out of the ceiling are red,black and white w/ ground, I have hooked up theblack to black, the red to red and the blue to red but nothing happens when I turn on the power. my fan is a grand cayman model #54050

AssuredElectrical :

Welcome. My name is XXXXX XXXXX would be glad to assist.

AssuredElectrical :

Is there a wall switch for the fan, or light? Or both?

Customer:

both

AssuredElectrical :

Ok, is there a remote, or just the wall switches?

Customer:

wall switches

AssuredElectrical :

ok, so in the ceiling you have the black wire connected to the black wire on the fan, white in the ceiling to the white on the fan and red wire in the ceiling to the blue on the fan, is all that correct?

Customer:

yes

AssuredElectrical :

ok, and both wall switches are turned on, breaker is on and the pull chains have been tried at the same time?

Customer:

got it going, thanks

AssuredElectrical :

Ok, thats good news. you are welcome, glad to assist.

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