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Do you have a volt meter with two leads and a numeric display?
If so, we can verify that power is going into the ballasts. If it is, and they are not putting out power, it's pretty safe to say the old ballasts are shot.
If you don't have a meter, I would go ahead and install the new ballasts, since you've already purchased them.
There are only a few other possible causes:
Power not making it through the switch,
Bad contact in a socket,
Or a loose connection somewhere in the fixture
I received a message from a site Administrator, saying you were unable to view the chat format. So I've changed your question to the Q/A format. Here's what I've posted so far...
Thanks for working through it...I can try! What do you need a picture of?
OK...I'm on the computer...getting pics...
Did you get the pic of the new?
Yes, they are both out.
Info on new ballasts:
Magnetic ballast 200H2
120 Volts, 60 Mz
Brown wire at base from outlet.
There are green, black (equal thickness) and thinner blue wires.
Each green is attached to a black with wirenut.
Two blues are completely loose.
Two blues are attached to a black.
One brown is attached to a black.
One brown is loose.
The switch has six connections.
Am working on it...I think I can follow you.
Thanks so much!
I don't find any canister shapes anywhere. The wires just go to the "sockets" the fuoresent lights go into.
All but one have a wire nut.
I removed them. I took it to a lamp shop, but they never got to it, so I'm trying this approach instead. I know all the parts are here, since when I first started to look at it, it is all the same.
I have removed four wire nuts.
All good questions. I'm not sure...in all the moving it around and all, I'm not sure what it was like originally...sorry. I should have paid better attention.
All wires did have nuts on them at one point.
Some are original, but I can't be sure.
Thanks again for all your help!
8 wires come down the neck of the lamp (four blue, four green)...there are two bulbs with a socket at each end (four sockets total) and a green and blue wire going to each socket
6 black wires, one coming from each of the connections on the switch
You want me to disconnect all the nuts and wires, etc.?
2 brown wires from power cord
That's fine. The lamp was working. When it stopped working. I took off the bottom, and no parts were loose. That's why I thought it must be the ballasts.
Did you send the pic?
No ohm meter...sorry.
I can move the wires so I know which is at the base
Brown with rib to both "large" (green) wires on the left sockets
There are three wires together, correct? Both the large wires from left socket attached to the ribbed, brown.
One from each ballast to the other brown from wall outlet.
Did all that. Plugged it in...nothing happened...is this correct?
Don't know how it was working either...maybe the old ballast have some kind of built in ignitors? Sure. If you can send me whatever it would take and a diagram, I can probably follow it.
Thanks for all your help. I appreciate it.