Welcome. My name is XXXXX XXXXX would be glad to assist.
The test button on a GFCI breaker should trip the breaker. Verify that the breakers "pigtail white wire is connected to the neutral buss bar and that the breaker is "Set to on" and stays on. If so, if it does not trip when pushing the button, the breaker is bad
If the breaker will not "set on", then the test will not do anything.
it's a brand new out of the sealed package breaker. the breaker I replaced acted the same way. the problem is probably the main panel breaker or the hot tub. how can I test
The GFCI is not in the Spa disconnect, is that correct?
The GFCI is at another panel and powers the spa disconnect at the spa location?
I don't know what that means. the gfi is part of the sub panel breaker. the breaker does stay on.
Ok, you have a way to turn off the spa at the spa location?
yes and that is the gfi breaker I replaced
Ok, that is a disconnect
so, when you turn on the breaker at the spa disconnect, you can press the button on the GFCI and it will not trip?
correct and the original breaker did the same thing so i'm guessing it was good
Do you know where the breaker is, that feeds the power to that spa GFCI?
yes in the house main panel
Ok, do you know which breaker it is?
2 pole 50 a
ok, turn off the GFCI at the Spa, go to the house panel and turn off the 50 amp until you hear it click and set off.
The try to snap it back on
make sure it stays in the On position, you should feel it set when on
it stays in the on position, but when I push it back to on it makes the breaker across from it movet the
cannot see the rest of the post? When you turn on the breaker at the main panel it does what?
the breaker that moved is still working
you are saying turning on a breaker moves another one?
when I pushed the breaker and felt the snap, the breaker across from it moved but is still working
now try to turn on the GFCI at the Spa
no lights on the spa
did it hold on? can you trip it with the button now?
not with the test button
Ok, it is not getting power isnce the GFCI is new. It takes power for the GFCI to perform a test on the line and trip the breaker.
I am concerned that a breaker actually moved in the main panel, no breaker should even wiggle in the panel
it's not fully in the off position, but it isn't in the snapped in on position
that is trpped
which one, the GFCI?
i'm concerned too because the other breaker is not seated. I clicked it off
is the GFCI the one that is halfway position?
I paid an electrician 3K to set this up and give me 240 for the tub. all of the breakers wiggle
yes the gfi is the one in the halfway position
Ok, it is tripped then
sounds like something in the Spa is tripping the breaker
Take the 2 hot wires off the breaker, leave the white neutral connected
then try to turn it on
on the spa gfi? there are 3 hot black wires.
the spa should not have 3 black wires, one should be white
it's a 2 pole 50 a
yes, 2 hot wires should be colored and one white
the white wire connects to the silver screw near where the pigtail white wire is
3 are black
Ok, that is incorrect wiring. The white wire must be white to distinguish it from power
i'll need a few minutes to take apart
how do you know you have the correct wire on the silver screw on the breaker?
not knowing the correct wire for white could damage the spa
I hooked all the wires to the new breaker the same way they were originally attached
there is only 1 white wire
I understand, there should be 1 white that is made into the breaker, then another one that goes to the spa
this is a ge type thql gcfi breaker 2 black and the permanent white on the bottom and 1 black on the top
Yes, all GFCI are made the same way. What I am saying, is one of the wires that go to the spa panel is REQUIRED to be white by code.
That insures proper wiring, otherwise it could be wired wrong and burn up the spa electronics
all three wires going to the spa are black, the spa worked for 3 years
it had a leak and sat for 2 years and we are now working to get it repaired
disconnect all 3 wires and see if the breaker will go to the full "on" position
leave the white pigtail connected
yes it goes to the full on position and holds
there is something inside the spa that has gone bad and causing it to trip
usually it is a heater, but if you have water damage, it may be the transformer
I turned the house 2 pole 50 off before I did this, should I turn it back on and check
Ok, yes, have to start over from the begining if it was off, I had asked it for it to be turned on
I think it is on if the GFCI trips when the wires are connected
ok the main is on, the spa breaker is holding on and the gfi button works
Ok, the spa has a problem internally. If water leaked, it may have taken out the main board or transformer
the 3 black wires are disconnected
so you think the problem is the spa because power is getting to the sub panel breaker and tripping it
the breaker only trips when it is connected to the wires going to the spa
so, that says the breaker has power and the GFCI is good
the GFCI is doing what it was designed for, trip when there is an internal issue to protect from electrical shocks
I would look over all the internal parts for any water damage or signs of corrosion
I'll let the spa guy figure out what is bad, ok thanks
Ok, I can understand, hopefully something simple was damaged
thanks for your help, i'll hit submit for the rating