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Mike G.
Mike G., Master Electrician
Category: Electrical
Satisfied Customers: 7182
Experience:  Proven Professional 48 years Experience
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My mother has a GFCI outdoor outlet that will not reset. I

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My mother has a GFCI outdoor outlet that will not reset. I need the circuit to be active to run a sump pump in the basement. I'm thinking the GFCI is sensing some sort of ground fault and instantly opens up whenever I try to reset it.

How can I get power to the sump pump. There was a storm and we need to remove water from the basement. She has approx. 4 - 5 inches of water in her basement. Is it safe to enter the basement and power the sumo pump from another circuit? Any suggestions?

New Jersey
Hi, I'm Mike and I'll be glad to assist you. What else is on the circuit?
Customer: replied 3 years ago.

Outdoor receptacles and basement receptacles. The basement receptacles have two sump pumps on them.

Unplug everything on the circuit, to see if it will reset. If it doesn't replace the GFCI.
Customer: replied 3 years ago.

Is it safe to enter the basement to unplug the sump pumps?

If the circuit is dead, yes.
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