How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Kevin Your Own Question

Kevin
Kevin, Licensed Electrician
Category: Electrical
Satisfied Customers: 1061
Experience:  27 years as a Licensed Electrical Contractor in Illinois, 5 year college Electrical Instructor, Former Electrical Inspector, Diploma in Digital Electronics, Former Illinois Licensed Home Inspector
Type Your Electrical Question Here...
Kevin is online now
A new question is answered every 9 seconds

changed the capacitor on ceiling fan -still doesnt spin. light

Resolved Question:

changed the capacitor on ceiling fan -still doesnt spin. light switch and remote work for light only
Submitted: 1 year ago.
Category: Electrical
Expert:  Kevin replied 1 year ago.

Hello Adam...........my name is XXXXX XXXXX I will be happy to assist you with your electrical question. My goal is to exceed your expectations on Just Answer!

 

1) Based upon your comment that the remote only works for the light, I assume that your ceiling fan is hard-wired (no wall switch) using a remote receiver wired within the ceiling fan canopy and the remote should control both the fan and the light, correct?

 

2) Does the ceiling fan have (2) two pull chains, one for the fan and one for the light kit?

Customer: replied 1 year ago.

you are correct about (1), however (2) there are no pull chains

Expert:  Kevin replied 1 year ago.

1) Thanks for the replies Adam.

 

2) I was hoping that the fan would have pull chains. I've seen many remote controlled ceiling fans where the remote receiver installed in the ceiling canopy has failed. Usually when we run across this type of problem, we can isolate if the receiver is faulty by de-installing the receiver, re-wiring directly to the pull chains and see if the fan and light works correctly via the pull chains.

 

3) I am on the Kichler web site, and when doing a search on model number 35017, comes up with no results. Is this an older fan?

 

4) So the only way to control this fan model is via the handheld remote control?

Customer: replied 1 year ago.

the only way to work it is with the remote and the wall switch turns on power to then turn on the light with the remote. fan is 2004

Expert:  Kevin replied 1 year ago.
1) Is the wall switch a combo switch that can turn both the fan speeds and the light independently from each other while also using the remote control handheld or is the existing wall switch just a normal Single Pole ON/OFF switch that will shut the entire fan and light kit ON or OFF? Therefore if a Single Pole wall switch is OFF, then the remote does not function at all?
Customer: replied 1 year ago.

you are correct. the normal switch prevents the remote from doing anything when in the off position. this particular fan (i read online) warned against using specialty wall switches/dimmers.

Expert:  Kevin replied 1 year ago.

1) That's kinda what I thought......thanks for the replies.

 

2) About the only recommendation I can provide since you have swapped out the capacitor and the unit does not have any pull chains to isolate if the fan even works, would be to replace the remote receiver and the handheld transmitter. Not sure if you want to pursue that or what?

 

Here is a link to a ceiling fan distributor for many parts that we recommend. They are a Kichler distributor.

 

http://www.ceiling-fans-n-more.com/kichler-ceiling-fans.php

 

 

3) If you would like, I can opt out of the question and perhaps another expert here may have a better idea?

Customer: replied 1 year ago.

Well I don't know what I am going to do. I think I may just scrap the fan. Too bad, it may have originally been a 500 dollar fan. Thank you for trying.

Expert:  Kevin replied 1 year ago.

1) I apologize for not being able to come up with a better recommendation other than swapping out the receiver and handheld. I understand your situation since $500 is a very expensive fan unit.

 

2) Home Depot sells a replacement receiver/transmitter kit for $30 (see below link). I'm just not sure if the receiver will fit underneath your fan canopy? Most remote control ceiling fans have standard wiring, ie, requires 1 hot, 1 neutral and 1 ground wire in the ceiling box, then the output of the receiver is connected to 1 fan neutral, 1 fan hot and 1 light kit hot (3 wires). Might be worth a shot. If this does not work, could always return it to Home Depot?

 

http://www.homedepot.com/p/NuTone-Hand-Held-Remote-Control-Transmitter-and-Receiver-RCK01/202851042#.Ue3ONfko59A

 

Kevin, Licensed Electrician
Category: Electrical
Satisfied Customers: 1061
Experience: 27 years as a Licensed Electrical Contractor in Illinois, 5 year college Electrical Instructor, Former Electrical Inspector, Diploma in Digital Electronics, Former Illinois Licensed Home Inspector
Kevin and other Electrical Specialists are ready to help you
Expert:  Kevin replied 1 year ago.

Adam.... thank you for the positive rating............much appreciated!

 

If you decide to swap out the receiver, just reply back to this question and I'll be more than happy to assist you. No need to create a new question, just come back to this one.

 

Take care and have a great evening.............Thanks.............Kevin!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
< Last | Next >
  • http://ww2.justanswer.com/uploads/mikepettinato/2009-9-4_41145_DSC005132.jpg Mike's Avatar

    Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Service Technician

    Satisfied Customers:

    3278
    Over 15 years of experience in all types of installations, troubleshooting, and repairs.
  • http://ww2.justanswer.com/uploads/MI/MikeG2010/2012-6-7_192640_IMG01612.64x64.jpg Mike G.'s Avatar

    Mike G.

    Master Electrician

    Satisfied Customers:

    5318
    Proven Professional 45 years Experience
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Master Electrician

    Satisfied Customers:

    2149
    Contractor-40 Years in the ElectricalTrade
  • http://ww2.justanswer.com/uploads/electrifier/2008-12-16_200429_headbob1.jpg electrifier's Avatar

    electrifier

    Master Electrician

    Satisfied Customers:

    1454
    Electrical contractor and electrical inspector for over 24 years with phone and networking expertise
  • http://ww2.justanswer.com/uploads/rich03dungo/2010-3-17_101556_tshirt2.jpg Rich's Avatar

    Rich

    Master Electrician

    Satisfied Customers:

    1115
    Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain
  • http://ww2.justanswer.com/uploads/UR/urelectrician/2012-9-28_223652_JustAnswerPic.64x64.jpg Kevin's Avatar

    Kevin

    Licensed Electrician

    Satisfied Customers:

    993
    27 years as a Licensed Electrical Contractor in Illinois, 5 year college Electrical Instructor, Former Electrical Inspector, Diploma in Digital Electronics, Former Illinois Licensed Home Inspector