Ok--hang on a minute OK?
Still does not work---this is a remote controlled fan. What happens if i connect the red and black from the ceiling to the black from the fan?
Let me ask if the wall switches are on? Usually the black and red are switched. Also they can't be on a dimmer. Let me know about the switches. No you can't connect to the 2 wires. Check the dip switches to make sure they match and then check to see if the batteries are installed correctly in the hand remote.
Wall switch on, battery rechecked in correctly, not on a dimmer. The original fan had a blue wire that the red from the ceiling was connected to. This new fan has a light, as did the old fan, but the new fan has plug-in type connections and no blue wire to attach to any ceiling wire. The ceiling red wire was attached to the old fan blue wire.
restripped, and recapped black to black---works now---what a ditz over here! Thasnks!