How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask cllishof Your Own Question

cllishof
cllishof, Electrical Technician
Category: Electrical
Satisfied Customers: 29
Experience:  Any electrical question from residential to commercial
Type Your Electrical Question Here...
cllishof is online now
A new question is answered every 9 seconds

Were trying to add a new ceiling fixture there are 1 blue,

Customer Question

We're trying to add a new ceiling fixture
there are 1 blue, 1 white, 1 green and a ground....
there's one switch and it turns on a lamp plugged into
a wall outlet....I think it should also turn on the ceiling fixture...
how do we wire it?
Submitted: 11 months ago.
Category: Electrical
Expert:  cllishof replied 11 months ago.

cllishof : So what has one whit one blue one green and one ground? The fixture your installing?
cllishof : Or the box in the ceiling
Customer:

The box in the ceiling

cllishof : So your fixture has what wires?
cllishof : Was there a light there before or just a blank plate?
cllishof : It should go white from fixture to white in box and black from fixture to blue in box and then tie all green and grounds together
cllishof : I'm just wondering if there was a light there originally
Customer:

Just a blank plate.

cllishof : Your problem may be they never hooked the blue wire up at the switch. Turn power off and take switch off wall and look for a blue wire capped off not hooked to anything
Customer:

Fixture doesn't have a black

cllishof : What color fixture have
Customer:

We're in Canada there's no black coming from the fixture

cllishof : So at the box where blank plate was there is white gree ground and blue correct
cllishof : What color wires does the fixture our installing have?
Customer:

yes, and from the fixture, it's silver and splits in two

cllishof : Ok so is one side of the wire ribbed?
Customer:

yes

cllishof : The ribbed side will go to white the non ribbed side goes to black
Customer:

actually hard to tell they both feel ribbed

cllishof : Do you have the instructions with fixture
Customer:

yes

cllishof : What brand fixture and model number I'm gonna look it up online
Customer:

progress Light, I think model # XXXXX XXXXX we got the light to go on, but it's not going off with the switch

cllishof : I'll be right back
Customer:

Alexa Collection P3846-09

Customer:

is he coming back?

cllishof : So this is a chandelier 18 inch long?
cllishof : 3 light?
Customer:

yes

cllishof : I'm on right one give me a min or so
Customer:

np

cllishof : So I am looking at fixture but don't see diagram is there one wire that splits into two?
Customer:

yes

Customer:

the wire from the fixture itself

cllishof : If you look and feel real close once you split those wires apart on the side that you did not split apart one should be ribbed one should be smooth is this not the case
Customer:

they both feel ribbed to me....

Customer:

well one is ribbed on one side, the other is ribbed on 2 sides

cllishof : Ok the one that is ribbed on two sides goes to white the one ribbed on one side is blue
Customer:

I get it...so then what?

Customer:

problem is the light goes on but the switch on the wall doesn't turn it off

cllishof : So wire nut the white at the box to the two sided ribbed and the blue at the box to the one ribbed wire does this make sense
cllishof : Oh I see I never got that from you
cllishof : Ok
cllishof : So turn power off and take switch off wall and tell me what you see
Customer:

there are 2 switches, on operated the light in the closet, the other operated the

Customer:

the other operates the switch on the wall and hopefully the overhead as well

cllishof : Well right now it appears they have the blue wire in overhead connected to the line side hopefully that blue wire goes to thos switches
cllishof : Can you turn power off and pull those switches out and see if you see a blue wire?
Customer:

I'm looking now

Customer:

yes I see 2 blue wires

cllishof : What are they hooked too
Customer:

they're both hooked up to the left switch which operates the wall outlet,

Customer:

the right outlet operates the closet light

cllishof : Gotcha so how many wires hook up to switch that does outlets?
Customer:

some are dark blue, some are light blue, some are green, really hard to tell

Customer:

3 wires on left outlet

cllishof : On left switch?
Customer:

yes

cllishof : What colors are they?
Customer:

green, white, blue

cllishof : Are there any other blue wires any where in that box
Customer:

yes

cllishof : What are they hooked too
Customer:

they're bound up with a nut, and the f....er just shocked me :)

cllishof : Not good I said turn off power
Customer:

sorry, boys are watching baseball :)

cllishof : Is light still hooked up
Customer:

yes

cllishof : isup is it on
cllishof : Is it
Customer:

no

cllishof : I thought you said it would not turn off
Customer:

the boys are in the TV room, I'm in the office,

Customer:

it won't turn off with the light switch

cllishof : Ok I'm confused lol we will get thru this I swear
Customer:

thanks

cllishof : Ok so the light has never been on
Customer:

yes it has!

cllishof : Good why is it not on now
Customer:

but it's not responding to the light switch on the wall

cllishof : Right so is light on now
Customer:

the light switch on the wall only seems to talk to the outlet that powers a lamp

cllishof : Exactly
cllishof : is light on now?
Customer:

overhead light? No

cllishof : Why not
Customer:

they disconnected something and now they're watching baseball and drinking beer!

Customer:

I love my life :)

Customer:

hockey's pretty much done for the season :(

cllishof : Ok so make that light go back on lol one of those blue wires that is bundled up in the switch probably goe to that light you need to figure out which one and move it to switch
cllishof : Islanders won today
Customer:

Top of the 9th they want to wait till the games over.....

Customer:

can you hang around for a bit?

cllishof : Perfect who's playing what's score
Customer:

Toronto 5 TB 4

cllishof : I'll be around give me a buzz when game over
cllishof : Is XXXXX XXXXX still playing for Toronto?
Customer:

no he retired many moons ago

Customer:

How do I get in touch with you?

cllishof : I know I was teasing we can leave chat open if you like
Customer:

great, thanks

Customer:

Although I'm not a baseball nut like my husband, I'll never forget

Customer:

Joel Carter and both those world series, just too much fun

cllishof : Mitch Williams do you remember him
Customer:

no, you're talking to a novice, but my husband knows all the stats etc etc

cllishof : Lol he knows Mitch Williams
Customer:

yes Joel knows him, he gave up something or other to XXXXX XXXXX....

cllishof : Yes indeed
Customer:

sorry I'm a lousy translater, but thanks for hanging in

cllishof : It's all good
Customer:

Can I call you and maybe put you on speaker phone when the game

Customer:

is over, then you can talk to the boys directly?

cllishof : Against just answers rules
cllishof : Can't even email me directly
Customer:

ok, I understand, np

cllishof : Lol
Customer:

Can you call us collect?

cllishof : Nope against just answers rules they are stickler
Customer:

ok

cllishof : I think we can figure this out once the game is over
cllishof : Once game is over make that light come back on and leave switches out of wall
Customer:

ok, we're back now what?

Customer:

Never mind we're calling an electrician, they don't want to stick their fingers into outlets!

Customer:

Thanks for all your help

cllishof : No problem tell them go Canucks!
Customer:

Thanks so much, you are awesome!

cllishof, Electrical Technician
Category: Electrical
Satisfied Customers: 29
Experience: Any electrical question from residential to commercial
cllishof and 3 other Electrical Specialists are ready to help you
Expert:  cllishof replied 11 months ago.
If you do get a electrician he should be able to make the outlet hot all the time and the light switched. Or you can have them both switched together but if you have a center light probably won't need a switched outlet. That is if that blue wire goes to the switch. Have a great day! Chris
cllishof, Electrical Technician
Category: Electrical
Satisfied Customers: 29
Experience: Any electrical question from residential to commercial
cllishof and 3 other Electrical Specialists are ready to help you
Expert:  cllishof replied 11 months ago.
Just answer charged you twice for some reason. I caught it last night talked with billing and they have reversed the second charge. They reversed the second charge today because it was late last night by the time I got a hold of them it was today. Sorry for any inconvenience! Thanks again Chris

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Mike's Avatar

    Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
< Last | Next >
  • http://ww2.justanswer.com/uploads/mikepettinato/2009-9-4_41145_DSC005132.jpg Mike's Avatar

    Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Service Technician

    Satisfied Customers:

    3094
    Over 15 years of experience in all types of installations, troubleshooting, and repairs.
  • http://ww2.justanswer.com/uploads/MI/MikeG2010/2012-6-7_192640_IMG01612.64x64.jpg Mike G.'s Avatar

    Mike G.

    Master Electrician

    Satisfied Customers:

    4946
    Proven Professional 44 years Experience
  • http://ww2.justanswer.com/uploads/SI/sirsparks/2011-3-13_01226_VZ20092.64x64.jpg Sir Sparks's Avatar

    Sir Sparks

    President/Owner/ Master Electrician

    Satisfied Customers:

    2519
    US State Certified & UK Electrical Contractor for all electrical fields/disciplines
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Master Electrician

    Satisfied Customers:

    1866
    Contractor-40 Years in the ElectricalTrade
  • http://ww2.justanswer.com/uploads/electrifier/2008-12-16_200429_headbob1.jpg electrifier's Avatar

    electrifier

    Master Electrician

    Satisfied Customers:

    1433
    Electrical contractor and electrical inspector for over 24 years with phone and networking expertise
  • http://ww2.justanswer.com/uploads/rich03dungo/2010-3-17_101556_tshirt2.jpg Rich's Avatar

    Rich

    Master Electrician

    Satisfied Customers:

    1114
    Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain