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Welcome. My name is XXXXX XXXXX would be glad to assist.
Thanks for the readings you have done this far, very good and show what the problem is
Hi Tommy. I put all the information that I know in the original request.
I have the info, thanks
What you have is a loose white neutral
Could be at the panel, or the first location that gets the power from the breaker
That's kind of what I thought - it's a condo, and this circuit is for a weird combination of outlets and lights. I thought I looked into every outlet and light switch, but I'm going to have to keep looking for the junction that has the loose wire. All the wires in the panel are on tight, so it's going to have to be somewhere else.
Do you know everything on the total circuit, working or not?
Knowing is the key to finding the source of the loose connection.
I believe I do, but nothing is working on the circuit at all - so I guess I need to find the "first" junction
Ok, if nothing is working at all, start at the panel
Trace the black from the breaker to find its matching white wire and then follow it to the neutral bar
Is there cables or conduit?
I did that already, and made sure that the white wire was tightly secured to the neutral bus, which it is. In fact, all the white wires were secured tightly. It looks like I was the first one to take off the panel cover. It's 14-2 white romex (with a ground). The panel is flush mounted to the sheetrock, so I can't trace wires visibly
Ok, thats fine. You have eliminated the panel
Now, where is the panel located?
it's on the first floor, in the 2nd bedroom. circuits that are involved are on the first and second floor
Ok, I would start at the closest item to the panel that is dead.
Now, you need to look into light boxes too, there are always junctions in them to spread the circuit in different directions.
You could have power into the light, one down to the switch and 2 more to other receptacles and lights. So it is an easy location for the break
In switches and lights, undo the white wires under the wire nuts to be sure there is good contact
sometimes they are barely touching and loose connection with heat and cooling of the circuit
Thanks for the input. I never looked in the light boxes, and I didn't actually take the wire nuts off and check the contacts. I appreciate your help.
You are welcome. Yes, check all the white wire connections in any box. If you check the receptacles, try to move the wires to the screws if they are plugged into the back.
The ones that are plugged into the back of the receptacles will cause problems over time and well worth the labor to move them to the screws
OK. I'll also try moving the wires to the screws. thanks for that idea as well.