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We have an entertainment center that has the tv, vcr, cd player,

 
Richieraz's Avatar
  • Answered by:Richieraz
  • Service Electrican
  • Positive Feedback: 92.3 %
  • Accepted Answers: 59
Verified Expert
in Electrical

Customer Question

We have an entertainment center that has the tv, vcr, cd player, et.al and the power is out. No other power problems inside the house. The Circuit Breaker looks good. Very difficult to get behind the entertainment center because of the weight. Any suggestions?

 

Optional Information:
Make: Samsung tv

Already Tried:
checked circuit breaker. Power is not plugged into a power strip.

Submitted: 308 days and 14 hours ago.
Category: Electrical
Value: $23
Status: CLOSED
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Expert:  Richieraz replied 308 days and 14 hours ago.


Richieraz :

You may need to get to that Outlet.

There is a loose wire somewhere. Check the other outlets in the room as well because the problem can be in the next outlet. Go to Lowes and purchase a plug in outlet tester, item number 292767. It is only $3.98. This will tell if you have power and if the outlet is wired correctly. Most electrical home builders wire outlets and switches by poking the wires in the back of the devices. To me, this is unsafe. An outlet is not a wire nut, it is a device. Many times I have serviced houses where the wires have backed out or burned up due to constant heat or continuous plugging in and unplugging.

Richieraz :

You may want to do this to your entire house.

My method is to rewire all the outlets by first counting you outlets. Buy six inches of 14-2 or 12-2 romex, I usually use 14-2, and two red wire nuts for every outlet. Turn off the power, cut off the outer jacket from the romex, toss the ground wire, cut the wires 6", strip all the wires about one inch on both ends of the black and white, curl one end of each wire making a hook, and pre wire or re-wire all the devices to one screw and one screw only on each side of the outlet. Black wire goes on the brass screw and white wire on the chrome screw. The bare conductor stays put on he green screw. This is the PIGTAIL method. Google it to see how it is done. Do not use the poke thru method. Wire nut the wires accordingly color to color and reinstall in the boxes. If you take the time to take out all outlets by pulling the straight out, you will probably find a wire has come loose. By doing this, this will save you a lot of headaches down the road. As far as your switches, just cut the wires from the back as short as you can and strip and hook them back on the screws.

Customer :

If the next outlet is the problem it would not work, right? They all work except for behind the tv entertainment center. Somehow we will check that outlet. Not sure how we will do it because of the weight but that must be where the problem is. thank you

Richieraz :

You will nee to pull out the next outlet, nearest the Panel that feeds the house. If all wires are in good contact then you have some heavy moving to do. Keep me informed. I am waiting.

Richieraz :

If you pull out the outlet(s), the the wires on one or more should just kinda fall out. Hopefully the outlet is not burned. To avoid this problem again, go back to the part that starts with "My method is to rewire all the outlets." Just make sure you turn off the power first.

Customer :

We'll have to wait until tomorrow for some help and will get back to you.

Richieraz :

Please follow up with me regarding this. My personal advice is to rewire everything. Not all tomorrow but at least fix the problem not. The poke though method on the outlets is a fire hazard. Good luck and God Bless. You will get a follow up message after this.

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Expert:  Richieraz replied 308 days and 14 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

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If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Accepted Answer

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Expert:  Richieraz replied 308 days and 14 hours ago.

I hope that I have helped you and that my answers will help you resolve the problem and I hope that I can get a higher rating when your issue with the outlet is solved.

Expert TypeService Electrican
Category: Electrical
Pos. Feedback: 92.3 %
Accepts: 59
Answered: 6/24/2012

Experience: 26 years experience in commercial, industrial & residential

Ask this Expert a Question >
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Expert:  Richieraz replied 304 days and 18 hours ago.

Here is my follow up message. I hope that I have helped you and that my answers will help you resolve the problem and I hope that I can get a higher rating when your issue with the outlet is solved. Good luck and God Bless.

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Expert:  Richieraz replied 303 days and 16 hours ago.

I see you accepted my answers. Can you tell me what it was?

Customer replied 303 days and 14 hours ago.

Yes, we just had to click on the reset button.....sorry I bothered you. Thank you.

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Expert:  Richieraz replied 303 days and 7 hours ago.

You didn't bother me. I enjoy helping people in need. Look for me next time you have a problem again and I will do my best to help you. If this information was enough to help you then please submit me a very good rating. Good luck and GodBless.

 
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