we have a concept II wet Ceiling Fan and seem to have more wires than we need to connect the appliance. From the ceiling outlet we have a ground, white, black and red wire but the fan/light have only white, black and ground wires. Do I combine two? which two? Do I cap one off?From the wall outlet we have wires dedicated to "fan" and to "light" and a ground, but we also have a neutral. The switch provided by Minka does not have anything to hook the neutral to. Do I just cap the neutral off?
Brand: Minka Aire Concept II Wet
Type of Appliance: Other
Hello. Welcome to Just Answer.
Typically, in this situation, you would not need the red ceiling wire. I would start by capping it off, and then connecting the other wires color for color. Please let me know if that works.
I am here
That didn't help but the Switch may be wired incorrectly
OK. Try capping the ceiling black, and connecting ceiling red to fan black.
nope. That didn't work either
OK, can you tell me how the switch box is wired?
From the wall Outlet we have two blacks, a red and a ground. One of the blacks had been marked "neutral". The Minka switch box has a ground and two blacks. One of the black wired is "to fan" the other is "to power supply".
Currently we have the "to fan" wired to the house red and "to power supply" wired to the house black. Grounds are connected and neutral is capped off
What happens when you touch the "to fan" wire to the "to power supply" wire, if you have the red capped at the ceiling, and the black ceiling wire tied to the fan black wire? Are you able to post photos here?
Cannot easily post photos but will try this. Are you saying I should connect both the to fan and to power supply to the same black house wire?
The "to fan" wire needs to be temporarily connected to touched to a hot supply wire. If you have a wire marked "to power supply", I would think that wire would be hot, or... it needs to be added into a wire that is hot, as it may be a wire that feeds outlets or another Light Switch somewhere.
Sorry, I meant to say "or touched to..."
Just to be clear on my side...the "to power supply" wire comes from the Minka fan/light switch box. Not from the house. I just tried hooking both the lines from the Minka fan/light switch box to the house black. Still no response.
OK, that wire from the fan should connect to either the black ceiling wire or the red ceiling wire (this is the "to power supply wire" from the fan).
The white fan wire should connect to the white house wire, that's very rarely in question.
The black line from the fan/light is connected to the house black. The white is connected to the white. The ground to the ground and the house red is capped off.
It is the lines to the switch that are in question now.
Can you tell me how many switches are in the wall box?
There is just one switch to the light/fan. From the wall box there are four wires: two black, one red and a ground
No other wires in the wall box? That's a bit of an odd combination.
No white wires in the wall box?
Looked deeper into the box. There is a white that has been spliced to a black and a red. Just in case it helps, here is a link to the Minka directions: http://minkagroup.net/Admin/UploadFiles/F598-English.pdf
Do you mind standing by while I check that out?
Please do and thank you
So, your fan uses a remote control?
No, just a wall switch. Maybe I sent you the wrong pdf. Also, I just pulled the wires out of the box where I could see them better. The whites from the house are capped off, not spliced to the red and black.
Is the wall switch still connected?
No, but I can connect it again. How should I wire it?
First, tell me how many wires were connected to it, and their colors.
This is a new switch and has so far not been connected correctly. The switch that came with the light/fan has three wires. One marked "to Fan" and one marked "to power supply" both specifying NOT to connect them to neutral. It also has a ground. The wires coming from the house include a white (capped off with other whites that go to a separate light switch (separate from the light on the fan), two blacks, a red and a ground.
OK, I think we may be getting somewhere with this. The red in the wall box... is it in an outer jacket with a black and a white?
Great. Is it capped in the wall box, as well as at the ceiling?
Both ends of the red are now capped
Perfect. Let's now connect the black that is in the jacket with the red to the wire on the switch that says "to fan".
That should leave you a black wall wire, and a wire from the switch that says "to power supply". Connect these two to each other.
At this point, it should work. No?
IT WORKS! Thank you very much!
Over 15 years of experience in all types of installations, troubleshooting, and repairs.
Very satisfied with consultation. Jason was very patient and big help. I don't have any more electrical questions at this time.