Hello, my name is Jim. I will do my best to help you resolve you problem today..
The garage should be protected by a GFI receptacle, Che to verify they are not tripped. It can be located several places, even one of your outside receptacles couls controle it...
Have one that will not trip
If you plug something it to it does it work?
Is it close to the garage?
It works as in it fixed your problem?
The GFI works but not the garage, but I cannot trip the GFI outlet.
I would replace that outlet first. It may be the cause of your problem
if it is the closest GFI to the garage then they could have used it to supply the garage. Easy test would be to remove the GFI and test voltage on all terminals
I will do that and get back to you
I will be in and out all eav. I will get back to you asap...
The GFI is a Single feed with power - If it fed the garage wouldn't there be a feed from the other side
Yes it would
Have you checked every receptical in the garage?
If you have and they all have no power I would go back to the one clesest to the breaker box and remove it. Then check for voltage on all the wires in it. Are they using the stabs on them or are they using the screws on the sides?
I would bet that they used the stabs. If so you will more than likely find that the problem lies with that fact. Over time they get weak and do not contact like they should. I would not replace the receptacle but simply remove all the wires from the stabs and place them under the screws...
Stabs_ does this mean that they are connected by the hole in the back of the receptacle?
the hole is referred to as a stab because you just stab the wire in to it...
spring tension is all that holdes it in
I have checked all the receptacle. Some are connected by Stabs and some by the screw connection.
Frankly I wish they would outlaw the use of them. I have seen melted receptacles because of the use of them..
Some are connected by stabs and the srew and some are connected by the screw.I removed all the receptacle and tested the wires with a voltage tester
on the one closest to the breaker box does there happen to be a receptacle on the opposite side of the wall?
in the home
yes there are 3 on each side and one in the ceiling for the garage openner. the one in the house works
But the problem can be with one that works. If it is the wire on the opposite side of the breaker
Have you checked for voltage from the hot to neutral and hot to ground?
also have you checked for continuity from neutral to ground?
I will do both
The one in the house is singke feed & OK
how about the voltage check?
OK on the voltage check. I do have lights in the garage that work. It must be feed from a breaker other than the one marked garage
I do not know which is the main feed for all the rest of the receptacles in the garage
Im checking all the outside GFI outside the house
Do you still think the problem is in the receptacles or GFI?
Do you show any thing from hot to neutral or hot to groung in the garage?
Can you tell me when the home was built?
I show nothing - Hot to neutral or hot to ground- -House built in 1994
then the garage should be GFI protected
I do not know where they would have protected it but it should be
I checked all the GFI and they have only a hot,ground & neutral & the are hot Should i change all of them out?
they only protect them selves if they only have three wires on them
did you check the bathrooms and kitchen GFI as well
it is not likely but you never know
is there a cover in the garage some place? Or a junction box?
cover such as a hole in the ceiling or wall covered some how?
it is hard to believe they never wired it with a GFI
I did not check the bathroom or kitchen GFI. I will now. There is no junction box that I can see in the garage or in the attic. This one has me stumped. It has to be something I am over looking
The circuit labeled Garage SHOULD have went directly to the first receptacle and that should have been a GFI to protect the garage... Truly nothing to over look
Dit you check ALL of the breakers in the breaker box just in case it was labeled wrong?
Yes - ground to hot - all have power. I have one breaker that looks like it as a GFI built in the 15 amp breaker which is for the whirlpool tub next to the gargage attic This breaker has a test button but is hot at the screw.
I dont know what else to have you check. The problem is going to be at one of the possible places. I know you checked some of these but giving you a list.
HIGHLY unlikely it is in a wire run.
Now take in mind that it is always possible that there is a junction covered up. To find that takes specialized expensive equipment...
Legally ALL junctions must be accessible.
is this a single story home
how close to the garage is the breaker box
do you have access to the entire attic including over the garage?
If it was a wire run problem, it should have tripped the breaker right? It is a Two story home. The breaker in in the basement on the same wall as the garage. Yes I have acess to the attic over the garage & house. the garage is attacted to the house
So you have access to the wires out of the box or is that wall finished?
So what I gather is your breaker box is below grade. your garage is first floor level.
just trying to picture how they would have wired it
wall is finished - Yes the garage is three steps below the first floor at ground level. I do not see a junction in the attic.
The walls & ceiling are covered with drywall.
The drywall is what makes it dificult
however if the breaker box is on the same wall that the garage is on then I would be confidant to say that the feed goes directly from the box to the receptacle on that wall in the garage.
it would not run to the attic first
would more than likely go directly vertical to garage level and then horizontal to the first receptacle.
Yes, I think your right. I have two receptacles on the box side, one in the ceiling & three on the outside wall
so your garage door opener does not work either?
do you have both receptacles out on the wall the panel is on?
does either of these use the stabs?
are you checking for voltage by directly touching the wire and NOT the screw
One more thing. You said you have no continuity to ground correct? Meaning if you check Ground to neutral for continuity you do not get a reading? If this is true then you DO have a GFI some place and it IS tripped...
The garage door does not work. nothing in the garage works. No reading on the continuity. The box wall receptacles are connected,hot in stabs and neutral under the screw> the other receptacle is all stabs
You have a GFI tripped some place
if you have no continuity between ground and neutral
that is the only posibility
not to insult you or imply you dont know how but can I ask what you are doing for a continuity test?
ground to neutral in the garage
Are you using a DMM
I pulled the power and removed the receptacles & tested while the power was off with a continuity tester. Put the alligator clip to ground and the probe to neutral than hot.
So is this a test LIGHT
is it battery powered
if you touch the aligator clip to the probe what does it do
yes And I tested it by touching the two togeather
Light comes on
what does the tester do when you touch the alligator clip to the probe?
and you get nothing
this means you DO have a GFI tripped
NOTHING else opens the neutral but a GFI
or a pair of wire cutters
If I pull all the GFI -what should test?
I could understand if you have either hot and NO neutral or Neutral to ground and NO hot. But NO hot or neutral mans a tripped GFI
the GFI you need to find will have 2 blacks and 2 whites hooked to it
but the GFI will be dead as well
to fix the one you said will not trip all you should need to do is check the wires. I am guessing the just hooked the wires to the wrong 2 screws
sounds like the hooked the feed to load instead of line
I only have that case in the kitchen, same wall, which works on the voltage test. This GFI has to be hidden
it must be there some place
I dont know what to tell you to do.
that IS what the problem is
honestly I should have thought of this in he beginning. But I had a colleague remind me of this
pulling any more receptacles will be a waste of time
The one that will not trip, should I change it out. I did not touch the wires but it shows voltage
Well you should fix that but only for safety reasons. you said it only has one black white and bare correct
Let me check
Yes, the only GFI that I found so far with 2 black & 2 white is in the Kitchen on the same wall
and it trips correctly?
it should also have other receptacles on the circuit
you are missing one some place
outside, by AC unit, back door, front door
The three out side, the garage back wall,back of the House & front of the House I checked. I do have two different light switches on the out side wall in the garage, and the lights to do not work.
I am sorry but I cant help any more without being there myself We have done everything possible over the computer
it is a GFI problem
Thanks for you Time
that is the only thing I can say for sure