How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Mike Your Own Question

Mike
Mike, Master Electrician
Category: Electrical
Satisfied Customers: 1425
Experience:  Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
11762411
Type Your Electrical Question Here...
Mike is online now
A new question is answered every 9 seconds

Hey, My ceiling fan stopped working. It worked for years fine.

Customer Question

Hey, My ceiling fan stopped working. It worked for years fine. It used both wall and remote.
It was crackling and had electrical smell. I replaced wall switch. It worked for awhile. Now nothing.
Submitted: 3 years ago.
Category: Electrical
Expert:  Mike G. replied 3 years ago.
Hi, I'm Mike and I'll be glad to assist you. Do you have a 2 wire voltage tester?
Customer: replied 3 years ago.
no, I have a MM.
Expert:  Mike G. replied 3 years ago.
That will work. Set it to 300VAC Scale and with the dimmer full bright, test to ground for 120V., then do the same at the feed of the transformer. Check the transformer for nameplate voltage output rating and check the output. Let me know what your reading are.
Customer: replied 3 years ago.
I have a basic meter. Circuit Breaker off. Fan nametag 120/60 hrz,2 amp 180 watts
Expert:  Mike G. replied 3 years ago.
Sorry about the transformer mention. That was for anothe question I was working on.

  1. Check the voltage on the output of the switch, Hot to ground on both terminations.
  2. Check the voltage at the connections of the receiver to ground.
  3. Check the white wire at the receiver to the hots for voltage
  4. Check the output wires from the receiver to the fan and light.
Customer: replied 3 years ago.

Sorry Mike I'm not real comfortale with the mm. I tripped the breaker.

Expert:  Mike G. replied 3 years ago.
The best tester to use is a Volt/Con. It has no settings and does voltage and continuity with an audible alert on both. They are available at any home center for around $20.00.
Customer: replied 3 years ago.
ok
Expert:  Mike G. replied 3 years ago.
Let me know when you're ready to continue.
Customer: replied 3 years ago.
hey Mike, I have a con. switch on my mm. From the ceiling I have red/bk/white. Fan blue/bk/wh.. My wall switch has con..
Expert:  Mike G. replied 3 years ago.
That's good but for now we need voltage readings as suggested before. We may need continuity, but for now only voltage.
Customer: replied 3 years ago.
Ok, you're right you did say that I still have a mm. I'm to try again. With the CB off. I dont have 300 Vac, I have 200 or 600. Is the fan "the receiver"?
Expert:  Mike G. replied 3 years ago.
The 200 VAC setting will be fine. You'll need to have the breaker on for the voltage tests. The reciever is the plastic box with the wires taht connect the fan to the house wiring. If it was after market, it will more than likely be in the canopy. It will have a black and white wire on one end and a balck, blue or red and a white on the other end.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
< Last | Next >
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
 
 
 

Meet The Experts:

 
 
 
  • Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
< Last | Next >
  • http://ww2.justanswer.com/uploads/mikepettinato/2009-9-4_41145_DSC005132.jpg Mike's Avatar

    Mike

    Master Electrician

    Satisfied Customers:

    1425
    Licensed Master Electrician - OnQ Certified Data Voice Audio Video Installer
  • http://ww2.justanswer.com/uploads/WI/WireitUp/2012-6-17_18212_Photo00006.64x64.jpg Jason's Avatar

    Jason

    Service Technician

    Satisfied Customers:

    3278
    Over 15 years of experience in all types of installations, troubleshooting, and repairs.
  • http://ww2.justanswer.com/uploads/MI/MikeG2010/2012-6-7_192640_IMG01612.64x64.jpg Mike G.'s Avatar

    Mike G.

    Master Electrician

    Satisfied Customers:

    5318
    Proven Professional 45 years Experience
  • http://ww2.justanswer.com/uploads/AS/AssuredElectrical/2011-9-13_221243_me.64x64.gif AssuredElectrical's Avatar

    AssuredElectrical

    Master Electrician

    Satisfied Customers:

    2149
    Contractor-40 Years in the ElectricalTrade
  • http://ww2.justanswer.com/uploads/electrifier/2008-12-16_200429_headbob1.jpg electrifier's Avatar

    electrifier

    Master Electrician

    Satisfied Customers:

    1454
    Electrical contractor and electrical inspector for over 24 years with phone and networking expertise
  • http://ww2.justanswer.com/uploads/rich03dungo/2010-3-17_101556_tshirt2.jpg Rich's Avatar

    Rich

    Master Electrician

    Satisfied Customers:

    1115
    Over 35 years residential, commercial, industrial wiring, install, troubleshoot, service, maintain
  • http://ww2.justanswer.com/uploads/UR/urelectrician/2012-9-28_223652_JustAnswerPic.64x64.jpg Kevin's Avatar

    Kevin

    Licensed Electrician

    Satisfied Customers:

    993
    27 years as a Licensed Electrical Contractor in Illinois, 5 year college Electrical Instructor, Former Electrical Inspector, Diploma in Digital Electronics, Former Illinois Licensed Home Inspector
 
 
 

Related Electrical Questions