Thank you for asking your question on You are corresponding with Glenn - Your personal online "Electrical Consultant"
Yes please do it will have a test button on it
Ok good job now what we need to do is shut the main breaker off
On the gfi breaker disconnect the wires going to the tub
Turn the main breaker on and see if the gfci trips
What we are doing here is testing the breaker itself
Ok Hook it back up and turn the tub on without the heat and tell me if it trips or not
Another words can you turn the heat off to the tub ?
Most of the time a gfci will trip to a tu it's heater related i'm trying to find out if this is the case
Ok can you open up the conrol panel and look for 2 wires going to the heater ?
We have to try disconnecting the heat to see if it's in the eater or not
Ok is this breaker part of the tub ?
Ok how many wires are coming out of the little breaker box and going to the tub ?
How many wires are coming from the house going to the little breaker box ?
Inside the little breaker box you should see the wires coming from the house going into the box
Also tell me on the wires going to the tub how are they hooked to the breaker what color goes where ?
I know this is tedious but this is the nly means of troubleshooting without being there
Ok Good is there a bare ground coming from the houe along with the black red and white ?
Where is the ground wire going to the tub hooked to in the box ?
No you said coming into the box was a red black and white is there also a ground ?
Ok 2 things i've been told by another expert that the ground going to the tub needs to be insulated is it ?
Can you put both grounds under the same screw just to be shure there is a good connection ?
Sure just log back on and go to my questions then we can continue i'll be here after 4 est