Ask an E-Readers Question, Get an Answer ASAP!
Hi,I'm sorry about the issue. Please unplug the Kindle from the computer. Then press and hold the Power on / off button on the Kindle for about 30 seconds, then turn it back on and check.
- Does that do anything?Please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,
I'm sorry that somehow typing in the box at this page in order to communicate with me is not working for you, but thank you for replying back in another question to confirm that my answer worked. If you have any further question, please type at the box below, then click on the Send button below to communicate with me. I'll also have our customer service check on the site issue. Also, can you please take a moment to rate my service today by clicking on the 5-star icon at the top of this page, then click on Submit. Thank you very much,