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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have plugged my kindle in all night connected to Wi-Fi but

Customer Question

I have plugged my kindle in all night connected to Wi-Fi but it did not do the update. What I am doing wrong?
JA: What's the make/model of your device? How old is it?
Customer: Wow, it is the original Kindle, so I am not sure how old it is
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Well, nothing so far since it seems to still be functioning and I have 64 books downloaded on it right now that I haven't read
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No
Submitted: 1 month ago.
Category: E-Readers
Expert:  Josh replied 1 month ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 1 month ago.

The message that you received from Amazon was sent out to all users so you may already have the latest version of the software.

Which Kindle model do you have?