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Hi there and welcome
What was the message you got when it failed to allow you to register the Kindle?
Please let me know
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Kindle and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Kindle and tell me what then happens please.
Let me know the results please
ok, you need to disconnect it from the computer please.
ok, now try to use it please
Can you please reset the Kindle
To do this, go to menu, settings, menu, reset Kindle
Once done, setup the Kindle and tell me please if it will now register.
Let me know the results please.
ok, can you create a different account via your computer on www.amazon.com
Once you have created a different Amazon account, use this one as an existing account on the Kindle
Let me know if it accepts it please