How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Dan T. Your Own Question
Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
Type Your E-Readers Question Here...
Dan T. is online now
A new question is answered every 9 seconds

How can I unlock my Kindle? How can I unlock my Kindle,

Customer Question

How can I unlock my Kindle ?
JA: What's the make/model of your device? How old is it?
Customer: How can I unlock my Kindle
JA: How long has this been going on? What troubleshooting have you tried?
Customer: About 4months
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No.
Submitted: 11 days ago.
Category: E-Readers
Expert:  Aric replied 11 days ago.

Hello, My name is ***** ***** I'll be assisting you. I'm sorry you're having problems. I'm reviewing your details now and will reply shortly.

Expert:  Aric replied 11 days ago.

Please elaborate on what is going on. Does the Kindle screen actually say "locked", or are you saying the screen is frozen? Tell me exactly what you see on the screen of your Kindle.