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Dan T.
Dan T., Master Technician
Category: E-Readers
Satisfied Customers: 140
Experience:  DoD master electronics technician
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I have a newer Kindle registered at Amazon.ca, but see no

Customer Question

I have a newer Kindle registered at Amazon.ca, but see no way to add my old Kindle 4.1.3 (can supply Model #). This is a problem because I sent notice of a new credit card for billing, & this old Kindle didn't receive this notice & won't allow me to purchase in the Store. I assume therefore that this old Kindle is registered under Amazon.com rather than Amazon.ca.
JA: What's the make/model of your device? How old is it?
Customer: Kindle 4.1.3. Model(###) ###-#### Maybe 4 yrs old, not sure exactly, but it is not digital.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: There has been no problem until I changed my Credit Card January, this year.
JA: Anything else you want the eReader expert to know before I connect you?
Customer: No, that's it. Thank you.
Submitted: 14 days ago.
Category: E-Readers
Expert:  Cory replied 14 days ago.

Welcome, I am Cory.

Did you buy books on the Amazon.com account?